Jim Forde, Real Estate Education Trainer for Diamond Resorts International
believes that Customer Service is the key to a successful company. This is especially true with a hospitality company.
Diamond Resorts International® considers you and your family, well, family. We have a passion for more than just top-notch service. We’re dedicated to making every moment of your vacation joyful and memorable. And not just this vacation, but every vacation you take with us for years to come. We live for the countless wonderful stories that have built so many family traditions of vacations at Diamond Resorts International®.
What best represents our commitment and passion is something you’ll discover from your very first experience with Diamond: We Love to Say Yes™. Even if we’re not always able to every time, we’ll always go the extra mile to make your vacation simply perfect. Best of all, you’ll always see the smile it puts on our faces when we have the opportunity to help. That’s because We Love to Say Yes™.
Customer Service Week celebrations were held October 5 – 9 in various departments and locations throughout the United States. This week cultivated a culture of gratitude in support of outstanding customer service. Corporate departments hosted a variety of activities including theme dress up days, food and games. Resort activities included team poster boards with special thank you messages, welcome parties where guests were given a team member recognition card, cross-departmental appreciation, a thank you tree and delicious treats. Thank you to all of our team members for participating in Customer Service Week and thank you for your outstanding customer service!
For more information of Diamond Resorts training programs contact:
Jim Forde
Real Estate Trainer
Diamond Resorts International
Phone: 714-875-0979
Email: DiamondResorts.com